This is just to memorialize conversation with Mike – spoke last week. I’ve tried resetting this outlet several times to no avail. Checked circuit box and nothing has been tripped. If I knew which circuit the outlet was on (not indicated that I could find) I’d try and fix it myself. We’ve tried multiple appliances on it – they work on other outlets but not this one.
Hi Charles, sorry that you were having these issues. We have logged your information and will get with you soon. For future Customer Service Requests (CSR) please got to the CSR page. http://homeowner.blackstead.com/customer-service-request/ this will get your request in priority mode. Thanks once again!