Friends – Activity – Ralph Grahek

Jeremy R Erickson started the topic How Long does is take for a CSR to be handled? in the forum Customer Service Request (CSR) 10 years, 7 months ago

Every situation is different, all depending on the nature of your Customer Service Request (CSR) We would like to have everything done within a week. We will send you an email 7 days after your initial request asking you if those items have been handled.

Some items are emergency’s that require quicker service such as water leaks, plumber…[Read more]

Jeremy R Erickson started the topic Messages in the forum Website Questions and Answers 11 years, 6 months ago

When you receive a message from the website, you must click the link to respond to the message. If you respond by using a reply to the email, it will go nowhere. Make sure you click the link, and reply to the message in the messaging section on the website. If you want to get to the message system without a link, just make sure you are logged…[Read more]

Jeremy R Erickson started the topic How do I submit a warranty claim? in the forum Post Closing 11 years, 7 months ago

Great question, all you need to do is go to Customer Service Request page and fill out the form.

jeremyerickson started the topic How do I submit a warranty claim? in the forum Post Closing 11 years, 7 months ago

Great question, all you need to do is go to Customer Service Request page and fill out the form. We even created a video that shows you how to do it. Check it out.
http://vimeo.com/65768008